Before you accuse me of jumping ship – I haven’t. I am still a huge fan of Big Commerce. However, I am also in the business of giving clients the best solutions possible and every so often, but for whatever reason that isn’t Big Commerce or Interspire. This isn’t a random bitching, I work hard with Big Commerce and Interspire software most days. I participate in the community with feedback, survey’s and anything else I can to ensure that the product works best for my clients; and if it doesn’t I advise them to use something else without hesitation.
I also recently wrote this post on Bigcommerce Complaints that you might find useful when consider Bigcommerce or one of it’s alternatives. Let me know which way you went, I am always interested to hear.