Hi eakkth9, Your request is open, a

Hi eakkth9,

Your request is open, and we wanted to check in with you to see if the issue has been resolved.

We encourage you to contact your seller to work things out.

If you were able to work this out with the seller, you can close this request in the Resolution Center.

If we don't hear back from you by Jul 31, 2015, we'll assume you've worked out this issue and your request will automatically close.