CHAPTER OBJECTIVESChapter 1 provide

CHAPTER OBJECTIVES

Chapter 1 provides an overview of information technology project management (ITPM). After studying this chapter, you should understand and be able to:

Describe the dominant eras of information systems called the electronic data processing (EDP) era, the micro era, the network era, and the globalization era, and understand how managing IT projects has evolved during these eras.
Understand the current state of IT project management and how successfully managing IT projects remains a challenge for most organizations.
Explain the value-driven, socio-technical, project management, and knowledge management approaches that support ITPM.
Define what a project is and describe its attributes.