Thank you for your e-mail and sorry

Thank you for your e-mail and sorry for the late reply.

We do not have any problem about the height of pallets at all. However, we need you to please put the materials supporting between the pallets as usual.
Also, please credit the numbers of 72 damaged boxes and 1 lost box (total 73 boxes) into the next shipment of ours. The insurance company does not take this responsibility.

If you have any questions or concerns, don't hesitate to let us know. We look forward to hearing from you very soon.