In the relationship between creatio

In the relationship between creation processes and organizational creativity, we found that socialization,
externalization, and combination were the significant predictors of organizational creativity. Externalization especially
showed a strong positive relationship with organizational creativity. The findings of this study indicated that
organizational creativity was the significant predictors for nonfinancial performance of organization. That is, an
organization can achieve strategic benefits of KM from effective creation processes.
The nonsignificant findings in the pilot study bear discussion. We expected that technological contexts would have a
positive relationship with KM. However, the study indicated that these contexts were not significantly related to KM.
These results may reflect the early stage of KM in Korea. Since KM in Korea is in the introduction stage, many firms
may have not considered technology context yet. The relationship between organizational creativity and financial
measure may reflect the unique economy environment in Korea between 1997 and 1998. During the period, Korea had
experienced the IMF. Therefore, many financial measures had had great fluctuation. This implies that financial measure
may not be stable in the period.
We showed that each creation process was affected by different KM enablers. For example, externalization was
negatively affected by centralization but combination was positively affected by the support of information technology.
Therefore, organizations should consider appropriate KM enablers to improve their ill-operated processes out of the
four knowledge creation processes.