1. Contents2. How to get the Contai

1. Contents
2. How to get the Container Tare Weight?.........................................................................3
2.1
Find the container tare weight via Website Tracing ........................................................................ 3
2.1.1 If the entered container number is not known to Hapag-Lloyd ........................................................ 4
2.1.2 Using of the Hapag-Lloyd ‘GetInfo’ Tool .......................................................................................... 4
3. How to submit and monitor Verified Gross Mass via the Website?................................5
3.1
How to register to use the Online Business features ...................................................................... 5
3.1.2 Full Registration for Online Business features (including VGM) ..................................................... 7
3.2
Where to get the cut-off dates to submit VGM data? ...................................................................... 8
3.2.1 Cut-off dates in the Booking-Confirmation PDF .............................................................................. 8
3.2.2 Cut-off dates on our Website - via ‘Shipments Details’ ................................................................. 10
3.2.3 Cut-off dates via our Website - via ‘Interactive Schedule’ ............................................................. 10
3.3
Submission of VGM via our Website ............................................................................................. 11
3.3.1 Navigation to ‘WebVGM’................................................................................................................ 11
3.3.2 WebVGM submission screen for all registered users ................................................................... 12
3.3.3 ‘WebVGM’ warning / error messages and what to do ................................................................... 13
3.3.4 The use of ‘Add Details’ within ‘WebVGM’ .................................................................................... 14
3.4
Submission via the Hapag-Lloyd ‘VGM-Excel Template’ .............................................................. 14
3.4.1 How to work with the ‘VGM Excel Template’ ................................................................................. 15
3.5
VGM Monitoring with ‘WebVGM’ ................................................................................................... 16
3.5.1 ‘webVGM’ Filter Options ................................................................................................................ 16
3.5.2 ‘My Shipments’ – for full registered users only .............................................................................. 17
3.5.3 ‘My Transmissions’ – for all kind of registered users ..................................................................... 18
3.6
3.7
3.8
3.9
Submission via bilateral EDI with VERMAS, IFTMIN or ANSI 304 ............................................... 18
No VGM submission via eaSI Shipping Instructions ..................................................................... 18
Submission via Portals .................................................................................................................. 19
VGM Answer Message (E-Mail): Reject / Accept / Conditional Accept ......................................... 20
4. Hapag-Lloyd VGM support...........................................................................................21
4.1
VGM ‘Reminder Mail’ ..................................................................................................................... 21