During the enterprise activation process, the BlackBerry smartphone displays an Activating status for 10 minutes. After the first 10 minutes, the smartphone tries to start an enterprise activation process every 10 minutes and displays a Retrying status at each interval. After 40 minutes, the smartphone stops trying to start the enterprise activation process and displays one of the following messages:
The server is not responding. Please contact your System Administrator.
or
An error has occurred. Please contact your System Administrator.