I’ve also noticed that your most recent order wasn’t processed due to issues with your payment method. As soon as we’re able to process your order, you’ll be able to resume purchasing from the iTunes Store.
If your payment method was declined or there's a billing problem with a previous purchase, you might need to update your billing information.
See this page for more information:
https://support.apple.com/kb/HT203005
If you’re not sure what your recent order was for, you can view it by following the steps in this article:
https://support.apple.com/kb/HT204088
If you don’t have access to a computer, you can review your purchases from the last 90 days by visiting reportaproblem.apple.com
If you still have questions about this order, contact our phone team. To find the right contact information for your location, see this page:
https://support.apple.com/kb/HT201232
Let the Advisor know that you contacted iTunes Store Support by email, and give them your case number:
1113241862
I hope you are happy with the issued refund. Have an amazing day.
Thanks,