In addition to teaching totally new

In addition to teaching totally new material, task analysis can be used to help a user transfer from one system to another.
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Assuming we have performed a task analysis of both systems, a comparison of these will highlight areas for training.
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A simplecomparison of functionality is notsufficient as the crucial differences may be in procedures.
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On the other hand, two systems may seem completely different in terms of detailed commands and presentation, but have similar high-level concepts or similar patterns of use.
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These common features should be brought out and can be used to help the user transfer knowledge from one system to another.
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15.7.2 Requirements capture and systems design
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Task analysis can be used to guide the design of new (although possibly not novel) systems.
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Recall (from Chapter 6) that requirements capture is the process of eliciting what a new system should do.
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