Business and conference hotels
Factors
Description
Current issues and future trends
Many hotels are already using very complex Central Reservations (CRS), thus enabling them to be more efficient and streamlined in maintaining occupancy levels, and these are set to develop even further. However, advances in technology can also have a negative impact on the conference and business hotels industry, in particular video-conferencing, means global conferences can be held without the need to physically travel and meet other delegates. The impact is greater now many large companies now have their own 'in-house‘ conference rooms with AV equipment, therefore the need to hold conferences externally is no longer a requirement.