Check Before You Request Time Limit

Check Before You Request
Time Limitation
It should be within 30 days from the expiry of the flight ticket, after the limit, refund may not be accepted.
Purchased via Website
Refund is available in the homepage.
Upon the kind of fare, refund may not be accepted. Please be noticed.
For the reservation of return/ multi-section flight, if you use the first section of your flight and claim refund for the rest sections, the claim cannot be processed in the homepage, please request to the reservation center.
For the flight tickets purchased by the real time account transfer, refund is available within 180 days at maximum from the day of ticket purchase. For the tickets passed the limit time, please visit the Jeju Airport branch and get refunded.
Purchased from Travel agency
Flight tickets purchased by travel agencies need to be requested to the related travel agencies for refund.
For flight tickets purchased by travel agencies, you can receive refund excluding the travel agencies’ commission.