Achievement-oriented leadership mea

Achievement-oriented leadership means setting challenging goals, having high expectations of employees, and displaying confidence that employees will assume responsibility and put forth extraordinary effort. Simon Cooper, president and COO of the Ritz-Carlton luxury hotel chain, uses the phrase “He who says it, does” to describe achievement-oriented leadership. Cooper explains, “I use this phrase whenever someone convinces me that they can achieve something I consider to be unachievable. In the past I've been known to add focus to a goal by making a bet to see if they can make it—sometimes with amusing consequences. I remember being at a mountain resort in Canada and proposing an incredible goal for the season. The team convinced me that they could achieve it, and I offered to jump into the lake if they did. It's a long story, but they made it. There's a great scene of a hole being cut in the ice and an ambulance on standby while I gave a whole new meaning to the term ‘dunking.’ The cognac [afterward] was very welcome.”