Imagine a world where projects do not fail. This is very hard, especially for expirenced
project leaders. Despite this projects in crisis have only been lightly researched. Risk
management has throughout the last decades provided tools and support for preparation
and prevention of risks, but sometimes risks become reality. When this happens the skills
of even the most expedience project leader are tested, often resulting in frustration and
stress. In this article the concept of crisis management is examined through a case study
of two Danish software development companies. From this study a set of negative
patterns have been deducted including two possible tools for handling frustration and
sharing of knowledge. The article furthermore emphasize the need for research in this
field, and suggest some potential research areas based on the practice of organization
crisis management from organisational theory.