.Thank you for taking the time to w

.Thank you for taking the time to write to iTunes Store Support. My name is Alvin, your iTunes Store Advisor. I reviewed your concern and I understand that you are having issues regarding your duplicate purchases on your account. I know your time is valuable, and I assure you that I will do everything to help you with your issue.

After reviewing the circumstances of your case, we determined that issuing you a refund for your duplicate purchase is an appropriate exception to the iTunes Store Terms and Conditions, which state that all sales are final.

In five to seven business days, a credit of 1.99 USD should be posted to the store credit card that appears on your receipt for that purchase.

If your duplicate purchase was the result of receiving an error when downloading the first purchase, please note that it is best not to repurchase the item since it is probably still awaiting download in your account. To learn more about how to resume a download that has been interrupted, follow the steps in this article: