The scope of work enlightens how th

The scope of work enlightens how the customer and the supplier are expected to behave, making reference to the annexes for technical details. To avoid dissimilar interpretations, claims and/or misunderstandings, this part specifies what is effectively ‘‘in’’ or ‘‘out’’ with respect to the scope of the relationship. In particular, it includes some parts concerning the service performed by the supplier and the information released by the customer to support it.