Our client is a leading global luxu

Our client is a leading global luxury brand, they are currently looking for a regional manager for their After Sales team, covering Thailand and Singapore, playing a key role in maintaining and developing the quality of their customer experience.

This is a fantastic opportunity to develop your career internationally with a leading global player in their market.

Responsibility:
•Responsible for providing quality after sales services and ensure the standard is in line according to the company policy
•Support after sales services workflow and implement action plans on both daily basis and long-term
•Provide analytical support to overall operations as well as coordinating with the repairs team
•Handle with the customer complains / Address all the document related to the after sales
•Co-ordinate with the regional team and improve the after sales process

Qualifications:
•At least 5 years’ experience in after sales services or customer service - preferably in accessories / luxury / FMCG industry
•Good command of spoken and written English is needed
•Experience in repairs is a definite advantage
•Strong analytical and problem-solving skills, with excellent inter-personal skills and a good team player
•Supervisory experience is highly preferred

Successful candidate will see yourself working with a multinational company and be part of an exciting organization. This opportunity also comes with an attractive remuneration as well as a chance to travel overseas.

Interested candidates are invited to apply or give us a call at 02 019 2318 for more details.