I have become concerned that an increase in customer complaints
reflects a slacking off on the part of some employees. If
you slack off, our recovery will be hindered. It’s crucial that
you do your best every day on every job.
I’ll keep you posted about the recovery. With any luck, we’ll
be able to reverse the pay cuts soon. If there are any issues
that you’d like to discuss with me, I encourage you to do so.
E-mail or call me directly.