The implementation of electronic bo

The implementation of electronic booking systems in the
Norwegian health care sector is expected to produce several
public goods. It is expected to modernise the way patients
are referred to hospitals from primary care. Patients will be
allowed to choose which hospital they would like to go to
and the date and time which suit them. This novel system
is also believed to improve patient- and information flow
substantially.
We aim at examining two key aspects with electronic booking,
namely how the standards inscribed in the booking system
shape medical work. We also consider how these standards
bring to the surface a social dilemma (between colle