Receive, log, and allocate a priority, in collaboration with the initiator, to all Requests for Change (RFCs). Reject any totally impractical RFCs
Chair all Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB) meetings, table all RFCs for a CAB meeting, issue an agenda, and circulate all RFCs to CAB members before meetings to allow prior consideration
Determine meeting invitations and allocate specific RFCs (depending on the nature of the RFC, the changes, and areas of expertise of the personnel)
After consideration of the advice given by the CAB or ECAB, authorize acceptable changes
Issue Change Schedules through the Service Desk
Review all implemented changes to ensure that they have met their objectives. Refer back any that have been reversed or have failed