Guest called AYS according to luandry that he was sent on yesterday and required to get it back on today at 11:00 hrs. ( 03/09/14 ). After checked with K. Boontawee, noticed found that all garments still remaining in the HK's office and it's has not clean yet. Then K. Ging did sincere apologize to guest with offering the garments washing and will be delivered to the destination of the guest later