benchmarkingA walk-through audit was carried out together with companyofficials in order to develop the process flow diagram by gettinginformation on inputs and outputs of major processes (Fig. 1). Afterthe walk-through audit, process-based numerical data were gath-ered about water consumption in the company. Since the objectiveof the study was to decrease water consumption and related waste-water generation, only the water consuming processes/practiceswere investigated in the company. Then, monthly water consump-tion figures were compiled from different sources provided by thestaff of the company. For this purpose, information sources likeprocess-based record sheets as well as water bills were analyzed.