Building on Trompenaars and Hampden-Turner (1998), Schwartz (1994), and
Schwartz and Melech (2000), Neutral cultures emphasize self-control by discouraging
visible display of emotions and feelings. On the other hand, emotions are expressedsomewhat openly and comfortably in Affective cultures. Interpersonal exchanges
are characterized by passion, use of gestures, and physical contact in the form of
touching. This dimension has clear implications for organizational behavior and
teamwork, especially in the areas of communication and conflict resolution.