Thank you for using Boku. We're sorry you've experienced problems.
Our records show that your transaction is still In Progress because we have not yet received confirmation of the charges. You must reply to the billing message that was sent to your mobile phone. On occasion, there could be a delay with your network provider that is preventing the text message from reaching your handset.
If you are sure that you replied to the text message, please allow up to 24 hours for your transactions to complete.
Best regards,