Lotto realised that he hasn't check

Lotto realised that he hasn't checked his email since he arrived. He went back into his room, got his computer out of his suitcase, started it up and got into the internet. Emails were just starting to appear when there was knock at the door. He went and opened it.
A young woman an older, rather unhappy-looking man were standing outside. The woman spoke first.
'Mark Latto" she asked.
'yes'
'hi I'm sylvia Koning and this is Ray Molinaro. She put out her hand. Latto shook hands first wit her and then with Molinaro.