C4V uses a unique device identifier tracker to maintain a database for specific biologicals and implants, such as pacemakers, insulin pumps, and orthopedic hardware. Most devices, including pacemakers, implants, and prosthetics, are also tracked by serial and model numbers. This information is integrated with the Recall Management System to ensure appropriate response and to notify the patient and provider within the specified timeframe for any patient safety alerts, advisories, or recalls.
An enhancement in supply-chain management at C4V was the implementation of VendorTrack, a service to verify the credentials of all vendors and to provide security, safety, and regulatory instruction before engagement with C4V. When VendorTrack requirements are complete, the supplier is issued a badge. Vendors found on premises without a badge and any sterile supply items brought into a work area without a sign-in sheet are sent to Logistics for proper authorization. Vendors log in to VendorTrack upon entry into a C4V site, which helps to ensure proper receipt of items. Sterile supplies are checked by the Sterile Processing Service to verify their sterility by checking for test strips, package integrity, and outdated items. In addition, as supply items are checked, the vendor is given a sheet verifying their use. This process also safeguards the environment for Veterans and the workforce.