By Mail
Chase also gives you the option to close your account by mail. Obtain the account closing form from Chase's website. Provide your name, account number, phone number, and address where any remaining balance is to be mailed. Sign the form, print your name and mail to National Bank By Mail, P.O. Box 36520, Louisville, KY 40233-6520. For courier or expedited delivery, send to National Bank By Mail, Mail Code KY1-0900, 416 West Jefferson, Floor L1, Louisville, KY, 40202-3202.
Phone
Call 1-800-935-9935 to close your account by phone. Press "O" to be connected to a customer service representative. Representatives are available 24 hours a day, seven days a week. Advise the representative you wish to close your account. She will ask you to confirm your identity with such information as the last four digits of your Social Security number and birthdate, then proceed to close your account.