In this study to develop competenci

In this study to develop competencies for public library directors, a content analysis of the literature was done to find the important ideas in the literature, from researchers and other people contributing to the body of ideas held in the profession. In the next stage of the study, a Delphi method was used to refine that set from the literature to establish a final set of competencies important over the next decade.
After gathering the collection of literature with ideas for manager/leaders in the library profession, the specific competency ideas from each article were collected by the researcher and entered into a database. This large amount of raw data was then refined in the analysis step.