here was none.
I am used to being greeted with a smile and a sweet drink on arrival at the reception at all hotels of your status throughout the world. I could barely get the clerk, "Bo" I think her name was, to drag herself away from her Facebook conversation on her phone. "Please pay now; there are your keys now on your way" was the attitude. Bad
Why Bo is still using Facebook in her mobile at the reception?
Why she did like this to the guests??
Why no welcome drinks??
What action you will take now??