Dear KUSOL AMORNSAK ,
We are pleased to inform you that your refund has been validated and is in progress. This refund process will be completed within thirty (30) business days. Kindly check your credit card / bank account after the said period.
If you are an AirAsia member, you can view the status of your refund application on our website.
Kindly login via http://www.airasia.com
Look up for the Member Portal -> My Refund Status. Quote your Case Number or Booking Number provided below:
Case Number: CAS-4544678-70FLTJ
Booking Number: W9ET4M
Where applicable, please use your first booking number () for travelling purposes. If you have any pre-booked meals, seat or baggage in any refunded booking(s), please add the same to the aforesaid booking under the first booking number ().
Thank you for choosing AirAsia as your travel partner.
Kind regards,
AirAsia