6.2 Human resources
6.2.1 General
BTA selects and assigns personnel to ensure that whose responsibilities have defined in the BTA QM are competent on the basis of applicable education, training, skill and experience.
6.2.2 Competence, awareness and training
BTA has established and maintains system level procedure to:
a) determine competency and training needs,
b) provide training to address identified needs,
c) evaluate the effectiveness of training at defined intervals.