Discussion NotesSupport Staff Respo

Discussion Notes
Support Staff Response
Dear Anan,

Thank you for your reply and for providing the PIN. Upon review of your account I found that the owner of the card that was used to purchase the domain MANOWBIT.COM issued a disrupt with their credit card company. This resulted in the chargeback of the funds back to the card and the removal of the domain name from this account. If you would like to reactivate these services, you will need to be repurchased in addition to a $50 (USD) chargeback fee per receipt, which is added to the original purchase price.

As the payment method that was charged back is currently unavailable for use within our system, you may need to add a new payment method. To update the payment methods for your account, please follow the directions below:

First, log into your account:


Go to the GoDaddy Account Login Page.

Log in using your account username (which may be the same as your customer number) and password.


If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Account Assistance Page

Once logged in, follow these steps:


Click the 'My Account' tab at the top right hand corner of the page.

Click the '$ Payments' tab under your name.

Select the radio button next to the desired payment method in the list.

Click the 'Update Payment Option' button.

Enter your new credit card information. If you would like to use a different form of payment for all items currently associated with this payment method, click the 'Change' link.

After making any changes, click the 'Save Changes' button.


Please reply with the following information so that we can resolve this matter:


The last 4 digits of the payment method you would like to purchase these services on (it must be a valid payment method that is already on file in your customer account.)

Your approval for the total amount of $75.16 USD.

Your statement that you have read and agree to the Universal Terms of Service.


Please note that once we have received this information it can take 24-48 hours for the request to be processed.

Please let us know if we can assist you in any other way.

Sincerely,
Ashley H.
Online Support
Customer Inquiry