This paper will explore the area of

This paper will explore the area of e-health and the technologies as well as the
concepts that are included under its large umbrella in Section 2.

Section 3 will discuss BPR in healthcare using e-health technologies, and describe how BPR principles can be applied to the healthcare setting. Bearing in mind that e-health is more than a set of technological applications, a BPR framework will be used in Section 4 to examine the application of various BPR principles within the healthcare environment. This framework is used to selectively apply particular BPR principles to address specific problems plaguing the Canadian healthcare system.

The framework also identifies the e-health technologies and processes that could best support the effective application of these BPR
principles within a healthcare environment. A discussion of the key implementation
issues that need to be addressed when applying these BPR principles is presented in
Section 4.2. The paper ends with further discussion and conclusions in Section 5.