Your case, ref E2-SD003284880, has

Your case, ref E2-SD003284880, has been resolved and has been closed.

Request received: 07/03/2014 07:08:05 (GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm, Vienna
Description: Fault: My Talent- Unable to Access
Urgency: 4
Service Line: customer specific
Service Type: systems management
Service Area: application management
Service: -
Resolution: T/S:
- Verified user details.- User doesn't have an SM9 account.
- SD checked and confirmed receipt of email and verified the issue w/ user.
- User advised to call the MyTalent Support Team @ 312-614-6981- agreed.
- Gave user ticket number.
- User confirmed ticket closure.
- EOC.

KM Used: None Available.
Resolution to this problem was achieved through the provision of advice and guidance to the user, either over the telephone by Email or at the users desk