Roles / Resposibilities include:Mon

Roles / Resposibilities include:
Monitored guest enquires and ensured resolution professionally
Maintained reservation logs and made and canceled all appointments as requested
Manages supplies and equipment inventories within budget
Handles guest problems and complaints.
Empowers employees to provide excellent customer service
Arranging promotional events
Administration role including stock Control, Cashing up and front of house reception work.
Creating and achieving high quality customer services