IV. CONCLUSIONIn spite of the diffe

IV. CONCLUSION
In spite of the different approaches to address Total Quality
Management(TQM) implementations and applications,
researchers insists that to achieve excellence , top management
should be involved in the application of quality. They strongly
believes that all functions, all employees should participate in the
improvement process. They reveals the importance of evaluation
to achieve continuous improvement.
Theories and models in the field of Total Quality
Management start from the same base of principles and end to
same results ( the importance of teamwork and continuous
improvement…etc) but in different approaches.