Hi Konakwan,I apologize for the lat

Hi Konakwan,

I apologize for the late respond as I was off-shift.
Regarding RMA 85357520, we have information that it was cancelled.

Reason:
It is because agreement to pay the associated taxes and duties is coming from CHUNBOK COMPANY LIMITED , however RMA is addressed to “THE VALUE SYSTEMS”

The company that agrees to pay the associated taxes and duties must be the same company RMA is addressed too.

And you cannot address like the following as that will not work.

THE VALUE SYSTEMS
C/O CHUNBOK COMPANY LIMITED 8 HUAMARK 7, HUAMARK, BANGKAPI

Please note that we will need to raise a new RMA.
I will update to you as soon as it is available.
I apologize for the inconvenience.

Thank you.