Organizations and Information Syste

Organizations and Information
Systems (continued)
• Value chain: series (chain) of activities that
includes inbound logistics, warehouse and storage,
production, finished product storage, outbound
logistics, marketing and sales, and customer
service
• Upstream management: management of raw
materials, inbound logistics, and warehouse and
storage facilities
• Downstream management: management of
finished product storage, outbound logistics,
marketing and sales, and customer service