With the view to maximize profits and gain the vital competitive edge over rival companies, it is very important to capitalized business with the latest tracking and tracing technology. Good business should have a controlled and well planned approach to work. This means that good software can track and trace the business activities throughout the delivery process. The software not only maximizing efficiency in the delivery and collection process, but also allows firms to give far better customer service. It enables to inform the client of an item’s exact position, thereby offering a more accurate estimated time of arrival and able to nip a problem in the bud putting the delivery back on schedule. Most of the tracking and tracing software are purely internet based real-time system that users can access from anywhere that has an internet connection and a web browser