Four supportive behavior items significantly increased
in ranking after frequency of occurrence data
were added to the study. Allowing families unlimited
access to the dying patient rose from 14th to 3rd and
teaching family members how to act around the dying
patient increased from ninth to fourth. Having family
members show appreciation for the care of patient
increased from 15th to 7th, and the nurse drawing on
previous EOL experience moved from 23rd to 12th
(Beckstrand et al., 2009).