Subject: Delivery Delay Due to Bad Weather Conditions
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Dear buyer,
We regret to inform you that the delivery of your item (Item Number: xxxxxxxxx) may be delayed due to the winter storm / heavy snow conditions in the US / Europe.
We appreciate your understanding and patience. We will keep tracking the status of your item, and try our best to offer you help. You are also welcome to contact us at anytime.
Sorry for the delay and thanks for your understanding,
Yours Sincerely,